If you keep using this website, you agree to follow and be bound by the following terms and conditions of use. These, along with our privacy policy, control how XLAB EMS Training works with you in relation to this website. If you don't agree with any of these rules, you shouldn't use our website.
In the Terms and Conditions, "XLAB EMS Training", "We", "Us", and "Our" refer to the organisation that is providing the service to You. The "Client", "You", and "Yours" refer to the individual or entity who signs or otherwise enters into the contract upon accepting these Terms and Conditions.
This website's material is provided for your general knowledge and use only. It is subject to modification without notice.
This website employs cookies to track user preferences. If you let cookies to be used, we may store the following personal information for use by third parties: (e.g. date of birth, gender, email, mobile number and address).
SESSION AND PACKAGES
As a Client of XLAB EMS Training, you are entitled to a training session with a qualified The XLAB EMS Training trainer for the period of time and number of sessions specified by the package you have selected. Training sessions can be scheduled in-person in our studio, over the phone, on our website, or through our mobile application. All reservations are subject to approval, and we have the right to refuse or modify your reservation with sufficient notice. All pre-paid sessions must be utilised within the allotted time frame from the purchase date. By the date of expiration, any unused sessions will be lost. Please come at least 10 minutes in advance of your planned session, as every attempt will be made to deliver services on time as stated. Arriving late may result in forfeiture of the session. The itinerary is subject to alteration or cancellation without prior notice. We will refund, transfer, or provide compensation of any sort for classes that are delayed, altered, or cancelled for any reason.
Our sessions cater for two people at a time. you can train with a partner or you may be paired with another client depending on booking time availability
We are not liable for the security of your possessions. We recommend storing your belongings in the lockers at your own risk.
We have the right to reject admission and revoke memberships at any time.
CANCELLATION POLICY AND REFUND POLICY
You may cancel a session reservation up to 12 hours before the scheduled class. Private session must offer 24 hours cancellation notice. You must cancel using your account online (via our website or app). After the cancellation deadline, you will be charged for the lesson.
If you change your mind, we are not bound to give a refund or replacement.
MEMBERSHIP/PACKAGE CANCELLATION
CLASS ACCESS:
• If you are on a casual session, you can book into the agreed classes per week.
• If you are on a pre-paid package sessions, you can book into the agreed classes per week.
CLASS CANCELLATION:
• You must cancel out of a class 12 hours prior to class start time
• You must cancel out of a class by logging into your account online and cancelling out. We do not accept cancellations via social media, text message or phone.
NO SHOWS & LATE CANCELLATIONS:
If you you cancel late or don’t show, you will forfeit your class credit.
PAYMENTS
• Payment for all sessions must be made in full at least 24 hours prior to your session. Package sessions are not transferrable
• We accept payments by all major credit cards
YOUR HEALTH AND SAFETY IS OUR PRIORITY
Prior to their first session, XLAB EMS Training customers are requested to complete a Pre-Exercise Questionnaire. To the best of your knowledge, the information supplied is not deceptive and/or misleading. Before beginning training with XLAB EMS Training or engaging in any physical activity that may be damaging to your health, safety, or comfort, we may need you to receive medical clearance. Please inform us of any changes to your health, since they may have an impact on your suggested exercise program. We have the right to cancel your appointment if we feel it may negatively affect your health, safety, comfort, or physical condition.
DATA COLLECTION POLICY
The content of this website is provided for informational purposes only. We make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose, despite our efforts to keep the information current and accurate. Therefore, any reliance you place on such material is completely at your own risk. By using this website, you acknowledge that the disclaimer's exclusions and limitations of responsibility are reasonable. If you do not agree with them, you must not use this website.
In no circumstances shall we be liable for any loss, damage, cost, or expense, including direct or indirect legal fees and expenses, incurred by you in connection with your use of this website.
This website's advice, comments, opinions, and information have not been formulated with your aims, financial circumstances, or requirements in mind. Before acting on any such advice, comments, views, or information on this website, you should examine its applicability to your circumstances and, if required, obtain professional counsel. Every effort is taken to maintain the website's functionality. However, we accept no liability for the website being momentarily inaccessible due to reasons beyond our control.
LIABILITY AND INDEMNITY WAIVER
If you enrol in a session, workshop, or consultation with XLAB EMS Training, you consent to the following responsibility and indemnity clause:
I am aware that XLAB EMS Training does not replace medical care, examination, diagnosis, or treatment. Under some medical situations, EMS Training courses are not advised and are unsafe. By signing, I attest that a licenced physician has confirmed my excellent health and physical fitness to participate in this fitness programme, if necessary. I will also inform the teacher of any medical issues or physical restrictions before to class.
My signature validates that my physician has approved my participation if I become pregnant, am post-natal, or have undergone surgery. I also acknowledge that I am solely responsible for deciding whether to enrol in sessions at XLAB EMS Training, and that my participation is at my own risk. I hereby agree to waive and release XLAB EMS Training and any connected facilities and premises from any liability for bodily harm or negligence. In addition, the facility, trainer, and The XLAB EMS Training are not liable for any loss or damage to your personal belongings. I accept that I may receive physical aids or adjustments to increase or correct my body posture during XLAB EMS Training sessions from the instructor or a classroom helper. I shall be responsible for notifying the instructor or assistant if I do not wish to accept modifications. I shall also be responsible for informing the instructor or assistant of any injury or disability prior to their adjusting me.
I have carefully read and completely comprehended this Liability Waiver Agreement, and I agree to its provisions. I acknowledge that my signature acts as a complete and absolute release of all liabilities to the greatest degree permitted by law, and that it cannot be modified verbally. If any section of this release of liability is ruled invalid by a court of competent jurisdiction, the other provisions shall continue in full force and effect and the invalid component or portions shall be severed here.
By agreeing to these conditions, I incur all risks, accept full responsibility, and waive any claims for personal injury, property damage, and wrongful death arising from any and all activities related with Electrical Muscle Stimulation training. In the name of myself, my heirs, assigns, and next of kin, I renounce any claims for damages, injuries, and death caused by my property or myself.